<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
		>
<channel>
	<title>Comments on: Story time 5: The Coca-Cola Company in the Zyman era</title>
	<atom:link href="http://cultureby.com/2005/08/story_time_5_th.html/feed" rel="self" type="application/rss+xml" />
	<link>http://cultureby.com/2005/08/story_time_5_th.html</link>
	<description>This Blog Sits At the Intersection of Anthropology and Economics</description>
	<lastBuildDate>Thu, 17 May 2012 21:10:32 +0000</lastBuildDate>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.3.1</generator>
	<item>
		<title>By: Lamar Cole</title>
		<link>http://cultureby.com/2005/08/story_time_5_th.html/comment-page-1#comment-5933</link>
		<dc:creator>Lamar Cole</dc:creator>
		<pubDate>Wed, 28 Sep 2005 16:24:32 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_culture/?p=896#comment-5933</guid>
		<description>Love is two people sipping Coca Cola from the same straw on a warm sunny day.
</description>
		<content:encoded><![CDATA[<p>Love is two people sipping Coca Cola from the same straw on a warm sunny day.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Lamar Cole</title>
		<link>http://cultureby.com/2005/08/story_time_5_th.html/comment-page-1#comment-5932</link>
		<dc:creator>Lamar Cole</dc:creator>
		<pubDate>Wed, 28 Sep 2005 16:23:56 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_culture/?p=896#comment-5932</guid>
		<description>Love is two people sipping Coca Cola from the same straw on a warm sunny day.
</description>
		<content:encoded><![CDATA[<p>Love is two people sipping Coca Cola from the same straw on a warm sunny day.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: fouroboros</title>
		<link>http://cultureby.com/2005/08/story_time_5_th.html/comment-page-1#comment-5931</link>
		<dc:creator>fouroboros</dc:creator>
		<pubDate>Wed, 17 Aug 2005 23:53:38 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_culture/?p=896#comment-5931</guid>
		<description>I seem to be coming up the contrarian on my latest visit, Grant.  A few points....
“If your brand doesn&#039;t already conjure up the images and associations you want consumers to get when they think of your brand, then you&#039;ll need to borrow those qualities from someone or something that already has them.” --Sergio Zyman from &quot;The End of Advertising as We Know It”
Ahh, revenge of the body snatching account planners: enter Martha 4 Kmart, Fergie, re-animated John Waynes and Fred Astaires. Zyman maybe a master of the drill-down, but as you note, he was a wolf among sheep posing as wolves--nary a bricoleur in the room (&#039;cept Grant and the incense and mystery person). I&#039;m sure it was quite a show, and the brutal &#039;nope, nexts?&#039; from Zyman have the ring of Andy Pearson, ex of another carbonated kingdom: PepsiCo, and then Tricon/Yum Brands.
Oddly enough, Pearson found fault late in his career with the ream &#039;em and let god sort em out method, thanks to Yum successor, David Novak. Novak, like you Grant, realized that command and control obsessiveness and rampant pariochialism (hah!) was the death knell for a new age (man, I&#039;m a spiritual drive-by shooter today.)
That room, like 90% of similar but anonymous rooms, was simply culturally unequipped and even professionally unaware of the importance of what business needs most: More McGuyvers and Levi-Strauss&#039;s, fewer Sergios and Andys.
</description>
		<content:encoded><![CDATA[<p>I seem to be coming up the contrarian on my latest visit, Grant.  A few points&#8230;.</p>
<p>“If your brand doesn&#8217;t already conjure up the images and associations you want consumers to get when they think of your brand, then you&#8217;ll need to borrow those qualities from someone or something that already has them.” &#8211;Sergio Zyman from &#8220;The End of Advertising as We Know It”</p>
<p>Ahh, revenge of the body snatching account planners: enter Martha 4 Kmart, Fergie, re-animated John Waynes and Fred Astaires. Zyman maybe a master of the drill-down, but as you note, he was a wolf among sheep posing as wolves&#8211;nary a bricoleur in the room (&#8216;cept Grant and the incense and mystery person). I&#8217;m sure it was quite a show, and the brutal &#8216;nope, nexts?&#8217; from Zyman have the ring of Andy Pearson, ex of another carbonated kingdom: PepsiCo, and then Tricon/Yum Brands.</p>
<p>Oddly enough, Pearson found fault late in his career with the ream &#8216;em and let god sort em out method, thanks to Yum successor, David Novak. Novak, like you Grant, realized that command and control obsessiveness and rampant pariochialism (hah!) was the death knell for a new age (man, I&#8217;m a spiritual drive-by shooter today.)</p>
<p>That room, like 90% of similar but anonymous rooms, was simply culturally unequipped and even professionally unaware of the importance of what business needs most: More McGuyvers and Levi-Strauss&#8217;s, fewer Sergios and Andys.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Olivia</title>
		<link>http://cultureby.com/2005/08/story_time_5_th.html/comment-page-1#comment-5930</link>
		<dc:creator>Olivia</dc:creator>
		<pubDate>Mon, 15 Aug 2005 17:11:55 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_culture/?p=896#comment-5930</guid>
		<description>The comments have again taken an interesting detour from the post and its point.  Re: Brian&#039;s cultural monoliths: Coca Cola has the distinct advantage of being able to purchase local authority.  See Barques, etc.
</description>
		<content:encoded><![CDATA[<p>The comments have again taken an interesting detour from the post and its point.  Re: Brian&#8217;s cultural monoliths: Coca Cola has the distinct advantage of being able to purchase local authority.  See Barques, etc.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: brian</title>
		<link>http://cultureby.com/2005/08/story_time_5_th.html/comment-page-1#comment-5929</link>
		<dc:creator>brian</dc:creator>
		<pubDate>Mon, 15 Aug 2005 13:22:30 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_culture/?p=896#comment-5929</guid>
		<description>A major problem with the Catholic Church (Coca Cola) is that (they) ARE &quot;C&quot; Catholic (= &quot;Universal&quot;). That used to be a marketing opportunity...
... Whereas an alternative hypothesis is...
&quot; ...We need &#039;local&#039; solutions because we live, consume, and sin, and sin we must, locally [... except if you go to Las Vegas to sin anonymously, and keep clean the home nest -- &#039;what happens in Vegas stays in Vegas&#039; syndrome ...]&quot;
In the end, Martin Luther didn&#039;t have Coca Cola, but he rejected the under thumb pressure of universal Catholic authority from afar -- and lusted after local universal authority -- all men (local communities) are islands unto themselves (oxymoronic in extremis).
So too Joseph Smith and Brigham Young rejected the thumb pressure of universal authority from afar and lusted after local universal authority (until they found they needed to adopt expansionist empire strategies with top-down spiritual and economic controls). [Just imagine if the Mormons had invented Coke instead of Doctor John Pembert... yup, they wouldn&#039;t have revelations for drinking Pepsi ;&gt;]
So too Coca Cola. Sic transit gloria mundi.
So too Ms Earthmother Gaia (which today exhibits emergent orthodoxy and top-down controls in the making).
The complaint against Catholic Coca Cola is it&#039;s discount of the glocal-universal conundri, which ultimately leaves people humming those old Righteous Brothers&#039; lyrics:
You never close your eyes anymore when I kiss your lips.
And there&#039;s no tenderness like before in your fingertips.
You&#039;re trying hard not to show it, (baby).
But baby, baby I know it...
You&#039;ve lost that lovin&#039; feeling,
Whoa, that lovin&#039; feeling,
You&#039;ve lost that lovin&#039; feeling,
Now it&#039;s gone...gone...gone...wooooooh.
</description>
		<content:encoded><![CDATA[<p>A major problem with the Catholic Church (Coca Cola) is that (they) ARE &#8220;C&#8221; Catholic (= &#8220;Universal&#8221;). That used to be a marketing opportunity&#8230;</p>
<p>&#8230; Whereas an alternative hypothesis is&#8230;</p>
<p>&#8221; &#8230;We need &#8216;local&#8217; solutions because we live, consume, and sin, and sin we must, locally [... except if you go to Las Vegas to sin anonymously, and keep clean the home nest -- 'what happens in Vegas stays in Vegas' syndrome ...]&#8221;</p>
<p>In the end, Martin Luther didn&#8217;t have Coca Cola, but he rejected the under thumb pressure of universal Catholic authority from afar &#8212; and lusted after local universal authority &#8212; all men (local communities) are islands unto themselves (oxymoronic in extremis).</p>
<p>So too Joseph Smith and Brigham Young rejected the thumb pressure of universal authority from afar and lusted after local universal authority (until they found they needed to adopt expansionist empire strategies with top-down spiritual and economic controls). [Just imagine if the Mormons had invented Coke instead of Doctor John Pembert... yup, they wouldn't have revelations for drinking Pepsi ;>]</p>
<p>So too Coca Cola. Sic transit gloria mundi.</p>
<p>So too Ms Earthmother Gaia (which today exhibits emergent orthodoxy and top-down controls in the making).</p>
<p>The complaint against Catholic Coca Cola is it&#8217;s discount of the glocal-universal conundri, which ultimately leaves people humming those old Righteous Brothers&#8217; lyrics:</p>
<p>You never close your eyes anymore when I kiss your lips.<br />
And there&#8217;s no tenderness like before in your fingertips.<br />
You&#8217;re trying hard not to show it, (baby).<br />
But baby, baby I know it&#8230;</p>
<p>You&#8217;ve lost that lovin&#8217; feeling,<br />
Whoa, that lovin&#8217; feeling,<br />
You&#8217;ve lost that lovin&#8217; feeling,<br />
Now it&#8217;s gone&#8230;gone&#8230;gone&#8230;wooooooh.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: CarolGee</title>
		<link>http://cultureby.com/2005/08/story_time_5_th.html/comment-page-1#comment-5928</link>
		<dc:creator>CarolGee</dc:creator>
		<pubDate>Sat, 13 Aug 2005 22:31:38 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_culture/?p=896#comment-5928</guid>
		<description>Grant, the dynamics in that room seem to have had an effect on the outcome.  For example, it seems that acceptable performance in this game depended on where you were sitting in the question order; it took you a while to &quot;get&quot; the metaphor.  Furthermore, I believe that confusion, humiliation, and pressure to perform stifle creativity, rather than fostering it.  Last, I think neither Cokes nor Catholics are quite out of the woods yet.  Thanks for this good story.
</description>
		<content:encoded><![CDATA[<p>Grant, the dynamics in that room seem to have had an effect on the outcome.  For example, it seems that acceptable performance in this game depended on where you were sitting in the question order; it took you a while to &#8220;get&#8221; the metaphor.  Furthermore, I believe that confusion, humiliation, and pressure to perform stifle creativity, rather than fostering it.  Last, I think neither Cokes nor Catholics are quite out of the woods yet.  Thanks for this good story.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Grant</title>
		<link>http://cultureby.com/2005/08/story_time_5_th.html/comment-page-1#comment-5927</link>
		<dc:creator>Grant</dc:creator>
		<pubDate>Sat, 13 Aug 2005 14:16:13 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_culture/?p=896#comment-5927</guid>
		<description>Peter, thanks for your interesting and witty observation, I reread the post and it does sound as if Zyman is arrogant and dismissive.  This is or at the time was so much his style that somehow it didn&#039;t seem intended to humiliate.  I think people read these remarks as &quot;hey, that&#039;s just Sergio.  He means no harm.&quot;  I could be wrong about this, but this is my sense.  Thanks for your remarks.  Grant
Kurt, I agree with you.  Your comment on the priest are exactly on point and yes there was plenty of room to play this another way.  But again, this is an imperial style that is (or was) so usual that I don&#039;t think it stung that much.  Thanks, Grant
</description>
		<content:encoded><![CDATA[<p>Peter, thanks for your interesting and witty observation, I reread the post and it does sound as if Zyman is arrogant and dismissive.  This is or at the time was so much his style that somehow it didn&#8217;t seem intended to humiliate.  I think people read these remarks as &#8220;hey, that&#8217;s just Sergio.  He means no harm.&#8221;  I could be wrong about this, but this is my sense.  Thanks for your remarks.  Grant</p>
<p>Kurt, I agree with you.  Your comment on the priest are exactly on point and yes there was plenty of room to play this another way.  But again, this is an imperial style that is (or was) so usual that I don&#8217;t think it stung that much.  Thanks, Grant</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: kurt</title>
		<link>http://cultureby.com/2005/08/story_time_5_th.html/comment-page-1#comment-5926</link>
		<dc:creator>kurt</dc:creator>
		<pubDate>Sat, 13 Aug 2005 12:18:53 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_culture/?p=896#comment-5926</guid>
		<description>I have to agree with peter&#039;s post to some degree.  There is nothing wrong with the exercise, but the tactic of saying, “That is not your problem. Next” will get you nowhere.  For instance the inability to attract priests *is* a competitive disadvantage.   the church sells comfort, advice, community.  it sells an experience and the experience providers are in large part the priests.  if you lose access to the inputs you no longer have a product to sell.  in the case of the church not only have they long failed to extract the ingredients required for their secret formula they have allowed those ingredients to become suspect in the mind of the public.  yes, i am saying that priests are bad and there arent enough of them.
mapping the above ideas to the experience of coke might have been a useful exercise for the roundtable, unfortunately this was not permitted.
</description>
		<content:encoded><![CDATA[<p>I have to agree with peter&#8217;s post to some degree.  There is nothing wrong with the exercise, but the tactic of saying, “That is not your problem. Next” will get you nowhere.  For instance the inability to attract priests *is* a competitive disadvantage.   the church sells comfort, advice, community.  it sells an experience and the experience providers are in large part the priests.  if you lose access to the inputs you no longer have a product to sell.  in the case of the church not only have they long failed to extract the ingredients required for their secret formula they have allowed those ingredients to become suspect in the mind of the public.  yes, i am saying that priests are bad and there arent enough of them.</p>
<p>mapping the above ideas to the experience of coke might have been a useful exercise for the roundtable, unfortunately this was not permitted.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Peter</title>
		<link>http://cultureby.com/2005/08/story_time_5_th.html/comment-page-1#comment-5925</link>
		<dc:creator>Peter</dc:creator>
		<pubDate>Sat, 13 Aug 2005 07:43:01 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_culture/?p=896#comment-5925</guid>
		<description>What struck me most about this story is the corporate culture it examplifies -- a dictatorial leader willing (and able) to humiliate his subordinates in front of their peers, their superiors and their subordinates by asking demanding yet cryptic questions.  Such procedures do NOT lead people to give their best to the organization, except -- perhaps -- in the shortest of short terms.   No wonder American companies so often fail to compete globally, when the senior managers are treated to such ritual humiliation.  Sticks and stones may encourage obedience, but they sure don&#039;t encourage enthusiasm or creativity.   The same comment is true, by the way, of the Catholic Church under John Paul II.
</description>
		<content:encoded><![CDATA[<p>What struck me most about this story is the corporate culture it examplifies &#8212; a dictatorial leader willing (and able) to humiliate his subordinates in front of their peers, their superiors and their subordinates by asking demanding yet cryptic questions.  Such procedures do NOT lead people to give their best to the organization, except &#8212; perhaps &#8212; in the shortest of short terms.   No wonder American companies so often fail to compete globally, when the senior managers are treated to such ritual humiliation.  Sticks and stones may encourage obedience, but they sure don&#8217;t encourage enthusiasm or creativity.   The same comment is true, by the way, of the Catholic Church under John Paul II.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Grant</title>
		<link>http://cultureby.com/2005/08/story_time_5_th.html/comment-page-1#comment-5924</link>
		<dc:creator>Grant</dc:creator>
		<pubDate>Fri, 12 Aug 2005 22:37:05 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_culture/?p=896#comment-5924</guid>
		<description>Steve, thanks, now fixed.  Sorry!  Grant
</description>
		<content:encoded><![CDATA[<p>Steve, thanks, now fixed.  Sorry!  Grant</p>
]]></content:encoded>
	</item>
</channel>
</rss>

