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	<title>Comments on: Celebrity endorsement, once more softly</title>
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	<link>http://cultureby.com/2008/06/celebrity-endor.html</link>
	<description>This Blog Sits At the Intersection of Anthropology and Economics</description>
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		<title>By: Charles Frith</title>
		<link>http://cultureby.com/2008/06/celebrity-endor.html/comment-page-1#comment-1457</link>
		<dc:creator>Charles Frith</dc:creator>
		<pubDate>Wed, 09 Jul 2008 18:23:47 +0000</pubDate>
		<guid isPermaLink="false">http://grantmccracken.com/cco/http:/grantmccracken/page-title#comment-1457</guid>
		<description>&lt;p&gt;Great topic to uncover Grant. It&#039;s a bit tricky getting onto your blocked site round the great firewall here in China but in case my comment doesn&#039;t get through, here goes.&lt;/p&gt;

&lt;p&gt;I think the trust dimension is crucial in categories of advertising where the creative isn&#039;t necessarily that strong.&lt;/p&gt;

&lt;p&gt;Just by appearing in broadcast media the implicit message is &#039;we can afford to buy this space&#039; and thus are somewhat trustworthy.&lt;/p&gt;

&lt;p&gt;Secondly I don&#039;t believe what people say unless I know the methodology for the research but if people express a scepticism for celebrity endorsement then maybe the issue is that the brands are also saying. Not only can we buy the media space, but we can buy the celebs to go with it. We must be trustworthy. Maybe the outtake is that people trust the brands more and the celebs a little less from this process.&lt;/p&gt;

&lt;p&gt;Just a thought because with respect to &#039;media as trust&#039; I&#039;ve been thinking about this for some years now. Your post takes my thinking in another direction.&lt;br /&gt;
&lt;/p&gt;

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		<content:encoded><![CDATA[<p>Great topic to uncover Grant. It&#39;s a bit tricky getting onto your blocked site round the great firewall here in China but in case my comment doesn&#39;t get through, here goes.</p>
<p>I think the trust dimension is crucial in categories of advertising where the creative isn&#39;t necessarily that strong.</p>
<p>Just by appearing in broadcast media the implicit message is &#39;we can afford to buy this space&#39; and thus are somewhat trustworthy.</p>
<p>Secondly I don&#39;t believe what people say unless I know the methodology for the research but if people express a scepticism for celebrity endorsement then maybe the issue is that the brands are also saying. Not only can we buy the media space, but we can buy the celebs to go with it. We must be trustworthy. Maybe the outtake is that people trust the brands more and the celebs a little less from this process.</p>
<p>Just a thought because with respect to &#39;media as trust&#39; I&#39;ve been thinking about this for some years now. Your post takes my thinking in another direction.</p>
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		<title>By: peter spear</title>
		<link>http://cultureby.com/2008/06/celebrity-endor.html/comment-page-1#comment-1456</link>
		<dc:creator>peter spear</dc:creator>
		<pubDate>Thu, 26 Jun 2008 17:19:21 +0000</pubDate>
		<guid isPermaLink="false">http://grantmccracken.com/cco/http:/grantmccracken/page-title#comment-1456</guid>
		<description>&lt;p&gt;it struck me that this post and the commentary on it are a kind of meta-exercise in some complicated kinda denial. &lt;/p&gt;

&lt;p&gt;here we all are gathered at grant&#039;s blog, with our own blogs in our pockets, associating with each other over ideas that we care passionately about (and most likely earn our livelihood trading in) debating whether or not there is any significance to celebrity endorsements.&lt;/p&gt;

&lt;p&gt;i&#039;ll be the first to admit that reason number one i enjoy grant&#039;s blog is that i hope that some of anthropological insight will rub off on me, that i will always be learning and thinking in new ways. and i know that, in conversation, i will want to drop a reference to him (both to give him credit and to assure people that i do read)  in conversation with people in a way that will lend substance to an idea that, without that reference, could easily have been discarded as the babblings of a chowderhead.&lt;/p&gt;

&lt;p&gt;so i guess the question is - aren&#039;t we all celebrities who are always endorsing?&lt;/p&gt;

&lt;p&gt;  &lt;/p&gt;

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		<content:encoded><![CDATA[<p>it struck me that this post and the commentary on it are a kind of meta-exercise in some complicated kinda denial. </p>
<p>here we all are gathered at grant&#39;s blog, with our own blogs in our pockets, associating with each other over ideas that we care passionately about (and most likely earn our livelihood trading in) debating whether or not there is any significance to celebrity endorsements.</p>
<p>i&#39;ll be the first to admit that reason number one i enjoy grant&#39;s blog is that i hope that some of anthropological insight will rub off on me, that i will always be learning and thinking in new ways. and i know that, in conversation, i will want to drop a reference to him (both to give him credit and to assure people that i do read)  in conversation with people in a way that will lend substance to an idea that, without that reference, could easily have been discarded as the babblings of a chowderhead.</p>
<p>so i guess the question is &#8211; aren&#39;t we all celebrities who are always endorsing?</p></p>
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		<title>By: Obs</title>
		<link>http://cultureby.com/2008/06/celebrity-endor.html/comment-page-1#comment-1455</link>
		<dc:creator>Obs</dc:creator>
		<pubDate>Thu, 26 Jun 2008 01:20:10 +0000</pubDate>
		<guid isPermaLink="false">http://grantmccracken.com/cco/http:/grantmccracken/page-title#comment-1455</guid>
		<description>&lt;p&gt;&quot;What if brands themselves were to become the celebrity?&quot;&lt;br /&gt;
Then you would have ads where Mrs. Butterworth is hired to shill for car insurance.&lt;br /&gt;
&lt;a href=&quot;http://www.youtube.com/watch?v=nl71J2q1kCE&quot; rel=&quot;nofollow&quot;&gt;http://www.youtube.com/watch?v=nl71J2q1kCE&lt;/a&gt;&lt;br /&gt;
&lt;/p&gt;

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		<content:encoded><![CDATA[<p>&quot;What if brands themselves were to become the celebrity?&quot;<br />
Then you would have ads where Mrs. Butterworth is hired to shill for car insurance.<br />
<a href="http://www.youtube.com/watch?v=nl71J2q1kCE" rel="nofollow">http://www.youtube.com/watch?v=nl71J2q1kCE</a></p>
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		<title>By: Jeff McNeill</title>
		<link>http://cultureby.com/2008/06/celebrity-endor.html/comment-page-1#comment-1454</link>
		<dc:creator>Jeff McNeill</dc:creator>
		<pubDate>Thu, 26 Jun 2008 00:37:58 +0000</pubDate>
		<guid isPermaLink="false">http://grantmccracken.com/cco/http:/grantmccracken/page-title#comment-1454</guid>
		<description>&lt;p&gt;There is a simpler explanation. The celebrities make us pay attention. That is all. We don&#039;t even have to like the celebrities. &lt;/p&gt;

&lt;p&gt;If we do like or admire them, then we can feel an affinity for the products, e.g., Tiger Woods and Nike. &lt;/p&gt;

&lt;p&gt;Brands can also become celebrities (e.g., Google, Apple), and thereby command attention on their own. &lt;/p&gt;

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		<content:encoded><![CDATA[<p>There is a simpler explanation. The celebrities make us pay attention. That is all. We don&#39;t even have to like the celebrities. </p>
<p>If we do like or admire them, then we can feel an affinity for the products, e.g., Tiger Woods and Nike. </p>
<p>Brands can also become celebrities (e.g., Google, Apple), and thereby command attention on their own. </p>
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		<title>By: peter spear</title>
		<link>http://cultureby.com/2008/06/celebrity-endor.html/comment-page-1#comment-1453</link>
		<dc:creator>peter spear</dc:creator>
		<pubDate>Wed, 25 Jun 2008 23:35:42 +0000</pubDate>
		<guid isPermaLink="false">http://grantmccracken.com/cco/http:/grantmccracken/page-title#comment-1453</guid>
		<description>&lt;p&gt;i&#039;m with you on this grant. i agree with the &#039;burning money&#039; post,  that the &#039;quality&#039; of the communication - as representative of the brand in our relationship with it - carries with it a vital form of personal and social meaning.&lt;/p&gt;

&lt;p&gt;i&#039;m interested in the oddly transactional framework that accompanies the &#039;endorsement&#039; way of thinking of this - as if this interaction between viewer/consumer and product/communication were on Tivo: &lt;br /&gt;
play. &lt;br /&gt;
stop. &lt;br /&gt;
rewind. &lt;br /&gt;
ask if they know what they&#039;re talking about. &lt;br /&gt;
consider their level of knowledge on the topic at hand. &lt;br /&gt;
compare with current agreed upon standards of excellence and knowledge in the field. &lt;br /&gt;
evaluate real credibility&lt;br /&gt;
consider considering purchase.&lt;br /&gt;
confidently state immunity to mass media.&lt;br /&gt;
buy product reluctantly &lt;br /&gt;
use socially and smile while doing so.&lt;/p&gt;

&lt;p&gt;i would argue that endorsement is a dead word. credibility is personality. the blending of celebrity and brand and business is fascinating at this moment in time: lance armstrong, tiger woods, 50 Cent (real credibility?), Jackass, the entire Bravo Network . . . . &lt;/p&gt;

&lt;p&gt;without a doubt the most elegant use of personalities i&#039;ve seen, however, has got to be the Nike NEXT LEVEL ads running during the European Championship:&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;http://www.youtube.com/watch?v=anwlpTgbQTE&quot; rel=&quot;nofollow&quot;&gt;http://www.youtube.com/watch?v=anwlpTgbQTE&lt;/a&gt;&lt;/p&gt;

</description>
		<content:encoded><![CDATA[<p>i&#39;m with you on this grant. i agree with the &#39;burning money&#39; post,  that the &#39;quality&#39; of the communication &#8211; as representative of the brand in our relationship with it &#8211; carries with it a vital form of personal and social meaning.</p>
<p>i&#39;m interested in the oddly transactional framework that accompanies the &#39;endorsement&#39; way of thinking of this &#8211; as if this interaction between viewer/consumer and product/communication were on Tivo: <br />
play. <br />
stop. <br />
rewind. <br />
ask if they know what they&#39;re talking about. <br />
consider their level of knowledge on the topic at hand. <br />
compare with current agreed upon standards of excellence and knowledge in the field. <br />
evaluate real credibility<br />
consider considering purchase.<br />
confidently state immunity to mass media.<br />
buy product reluctantly <br />
use socially and smile while doing so.</p>
<p>i would argue that endorsement is a dead word. credibility is personality. the blending of celebrity and brand and business is fascinating at this moment in time: lance armstrong, tiger woods, 50 Cent (real credibility?), Jackass, the entire Bravo Network . . . . </p>
<p>without a doubt the most elegant use of personalities i&#39;ve seen, however, has got to be the Nike NEXT LEVEL ads running during the European Championship:</p>
<p><a href="http://www.youtube.com/watch?v=anwlpTgbQTE" rel="nofollow">http://www.youtube.com/watch?v=anwlpTgbQTE</a></p>
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		<title>By: Stephen Denny</title>
		<link>http://cultureby.com/2008/06/celebrity-endor.html/comment-page-1#comment-1452</link>
		<dc:creator>Stephen Denny</dc:creator>
		<pubDate>Wed, 25 Jun 2008 21:03:28 +0000</pubDate>
		<guid isPermaLink="false">http://grantmccracken.com/cco/http:/grantmccracken/page-title#comment-1452</guid>
		<description>&lt;p&gt;Grant: when we look at the psychological side of this argument, with a nod to Dr. Robert Cialdini&#039;s research into the science of influence, we&#039;d say that celebrity endorsements fall into the category of &quot;liking&quot; -- they relate to the familiar and agreeable. We go along with people we know and like, and we know and like celebrities (that&#039;s what makes them celebrities, after all). &lt;/p&gt;

&lt;p&gt;The flip side is that they have little to no &quot;authority&quot; -- they aren&#039;t credible, regardless of Carl Malden for American Express or Dr. Marcus Welby (MD) for Sanka. Authority is based on real credibility - which celebrities lack. &lt;/p&gt;

&lt;p&gt;They both work in different ways. And they aren&#039;t dated techniques -- as you still see them used, quite effectively! &lt;/p&gt;

&lt;p&gt;Regards. &lt;/p&gt;

</description>
		<content:encoded><![CDATA[<p>Grant: when we look at the psychological side of this argument, with a nod to Dr. Robert Cialdini&#39;s research into the science of influence, we&#39;d say that celebrity endorsements fall into the category of &quot;liking&quot; &#8212; they relate to the familiar and agreeable. We go along with people we know and like, and we know and like celebrities (that&#39;s what makes them celebrities, after all). </p>
<p>The flip side is that they have little to no &quot;authority&quot; &#8212; they aren&#39;t credible, regardless of Carl Malden for American Express or Dr. Marcus Welby (MD) for Sanka. Authority is based on real credibility &#8211; which celebrities lack. </p>
<p>They both work in different ways. And they aren&#39;t dated techniques &#8212; as you still see them used, quite effectively! </p>
<p>Regards. </p>
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		<title>By: jkh</title>
		<link>http://cultureby.com/2008/06/celebrity-endor.html/comment-page-1#comment-1451</link>
		<dc:creator>jkh</dc:creator>
		<pubDate>Wed, 25 Jun 2008 12:23:42 +0000</pubDate>
		<guid isPermaLink="false">http://grantmccracken.com/cco/http:/grantmccracken/page-title#comment-1451</guid>
		<description>&lt;p&gt;and - if i may say so - also &#039;planning&#039; is extremely overrated in the impact it has on organzational enlightenment.&lt;br /&gt;
it often works as a means of agency self-briefing because the client organization cannot come up with the relevant data.&lt;/p&gt;

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		<content:encoded><![CDATA[<p>and &#8211; if i may say so &#8211; also &#39;planning&#39; is extremely overrated in the impact it has on organzational enlightenment.<br />
it often works as a means of agency self-briefing because the client organization cannot come up with the relevant data.</p>
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		<title>By: jk</title>
		<link>http://cultureby.com/2008/06/celebrity-endor.html/comment-page-1#comment-1450</link>
		<dc:creator>jk</dc:creator>
		<pubDate>Wed, 25 Jun 2008 11:44:06 +0000</pubDate>
		<guid isPermaLink="false">http://grantmccracken.com/cco/http:/grantmccracken/page-title#comment-1450</guid>
		<description>&lt;p&gt;marketing speak is the blown up and often ridiculous attempt to halfheartedly code and process the things an organization has no words for.&lt;br /&gt;
it is a little bit as if steve jobs would have tried to explain to his geek engineers about design - and as this did not work in geek speak, he would have jumped to simple commanding bullshit phrases.  &lt;br /&gt;
instead he lets his geeks do their thing and he lets his designers do their thing and to pull the stuff together and then he decides without having to find many words other then having the results speak for themselves.&lt;br /&gt;
the trouble with marketing starts when organizations start to find words for it.  &lt;br /&gt;
that is precisely why advertising has to be done by an outside creative entity fiercly protected by account executives and a scaringly high budget.&lt;br /&gt;
creativity for companies works not because it is fully integrated into the corporation, but because it is kept out and protected from those that feel they have to talk about it. &lt;br /&gt;
-&lt;br /&gt;
call it &#039;celebrity endorsement&#039; - it does not matter. it touches neither the creatives nor the advertising adressees in this way.  &lt;br /&gt;
-&lt;br /&gt;
thanks grant for cleaning up.&lt;/p&gt;

</description>
		<content:encoded><![CDATA[<p>marketing speak is the blown up and often ridiculous attempt to halfheartedly code and process the things an organization has no words for.<br />
it is a little bit as if steve jobs would have tried to explain to his geek engineers about design &#8211; and as this did not work in geek speak, he would have jumped to simple commanding bullshit phrases.  <br />
instead he lets his geeks do their thing and he lets his designers do their thing and to pull the stuff together and then he decides without having to find many words other then having the results speak for themselves.<br />
the trouble with marketing starts when organizations start to find words for it.  <br />
that is precisely why advertising has to be done by an outside creative entity fiercly protected by account executives and a scaringly high budget.<br />
creativity for companies works not because it is fully integrated into the corporation, but because it is kept out and protected from those that feel they have to talk about it. <br />
-<br />
call it &#39;celebrity endorsement&#39; &#8211; it does not matter. it touches neither the creatives nor the advertising adressees in this way.  <br />
-<br />
thanks grant for cleaning up.</p>
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		<title>By: srp</title>
		<link>http://cultureby.com/2008/06/celebrity-endor.html/comment-page-1#comment-1449</link>
		<dc:creator>srp</dc:creator>
		<pubDate>Wed, 25 Jun 2008 09:12:00 +0000</pubDate>
		<guid isPermaLink="false">http://grantmccracken.com/cco/http:/grantmccracken/page-title#comment-1449</guid>
		<description>&lt;p&gt;There&#039;s also the &quot;burning money&quot; signaling story. A firm should only expend large resources to induce users to try a product if it believes that after trying it once, they will purchase repeatedly (and/or give good word-of-mouth). A firm should only believe that users will behave this way after an initial trial if it believes that its product is genuinely high quality. Hence, any firm that expends large resources to attract users&#039; attention believes that its product is genuinely high quality, while firms that do not believe this would not find it rational to expend those resources.&lt;/p&gt;

&lt;p&gt;Celebrity endorsements, under this model, are just costly signals used to separate quality products from schlock when quality is hard for users to observe prior to purchase. The fact that it costs a lot to hire a celebrity is well known to the public, which makes the signal credible. There may be additional reasons for burning money on celebrities rather than just setting pyramids of cash aflame (although, come to think of it, nobody would believe a video of that), but this simple idea deserves more consideration than it usually gets among marketing folks.&lt;/p&gt;

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		<content:encoded><![CDATA[<p>There&#39;s also the &quot;burning money&quot; signaling story. A firm should only expend large resources to induce users to try a product if it believes that after trying it once, they will purchase repeatedly (and/or give good word-of-mouth). A firm should only believe that users will behave this way after an initial trial if it believes that its product is genuinely high quality. Hence, any firm that expends large resources to attract users&#39; attention believes that its product is genuinely high quality, while firms that do not believe this would not find it rational to expend those resources.</p>
<p>Celebrity endorsements, under this model, are just costly signals used to separate quality products from schlock when quality is hard for users to observe prior to purchase. The fact that it costs a lot to hire a celebrity is well known to the public, which makes the signal credible. There may be additional reasons for burning money on celebrities rather than just setting pyramids of cash aflame (although, come to think of it, nobody would believe a video of that), but this simple idea deserves more consideration than it usually gets among marketing folks.</p>
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		<title>By: Ross Popoff-Walker</title>
		<link>http://cultureby.com/2008/06/celebrity-endor.html/comment-page-1#comment-1448</link>
		<dc:creator>Ross Popoff-Walker</dc:creator>
		<pubDate>Wed, 25 Jun 2008 03:12:57 +0000</pubDate>
		<guid isPermaLink="false">http://grantmccracken.com/cco/http:/grantmccracken/page-title#comment-1448</guid>
		<description>&lt;p&gt;The idea of a brand spokesperson is so dated, it makes me think of alternatives...&lt;br /&gt;
What if brands themselves were to become the celebrity?&lt;br /&gt;
Or if brands let their most enthusiastic customers promote, rather than celebrities (maybe that&#039;s just a testimonial)?&lt;br /&gt;
&lt;/p&gt;

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		<content:encoded><![CDATA[<p>The idea of a brand spokesperson is so dated, it makes me think of alternatives&#8230;<br />
What if brands themselves were to become the celebrity?<br />
Or if brands let their most enthusiastic customers promote, rather than celebrities (maybe that&#39;s just a testimonial)?</p>
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