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	<title>Comments on: Consumers, confidence and the corporation</title>
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	<link>http://cultureby.com/2009/09/confidence-consumers-and-the-corporation.html</link>
	<description>This Blog Sits At the Intersection of Anthropology and Economics</description>
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		<title>By: Promotional Products</title>
		<link>http://cultureby.com/2009/09/confidence-consumers-and-the-corporation.html/comment-page-1#comment-353</link>
		<dc:creator>Promotional Products</dc:creator>
		<pubDate>Thu, 24 Sep 2009 17:40:49 +0000</pubDate>
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		<description>Interesting perspective on this economic climate. I think in situations such as this, it is essential to remain confident in your brand and corporation. Like Debbie said, &quot;confidence begets confidence.&quot; These times are great to reassess your corporate goals and look for new opportunities to tap into new demographics.
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		<content:encoded><![CDATA[<p>Interesting perspective on this economic climate. I think in situations such as this, it is essential to remain confident in your brand and corporation. Like Debbie said, &#8220;confidence begets confidence.&#8221; These times are great to reassess your corporate goals and look for new opportunities to tap into new demographics.</p>
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		<title>By: mark brady</title>
		<link>http://cultureby.com/2009/09/confidence-consumers-and-the-corporation.html/comment-page-1#comment-352</link>
		<dc:creator>mark brady</dc:creator>
		<pubDate>Thu, 17 Sep 2009 18:31:58 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_culture/?p=45#comment-352</guid>
		<description>Well, I&#039;ll try again given Steve&#039;s pushback. Grant, maybe I&#039;m missing something but Debbie&#039;s profundity really boils down to some awfully basic stuff. 1) Advertise or increase awareness when the clutter is down--when others are too chicken or diverted to spend and show. 2) the fake-confidence thing: when all appear to be fearful, there&#039;s great mileage in being a beacon of optimism since &quot;confidence&quot; is precisely what&#039;s in short supply.
Dunno what you made of my previous comment, but #2 has its challenges because fake confidence, the kind requiring massive piles of cash conveying a feeling of overwhelming force is not really confidence, it&#039;s the reed thin and fragile courage of the bully. Most companies do not have a natural confidence within their *cultural* DNA that says, come what may, dynamism is life and we WILL handle whatever comes our way cuz that&#039;s *why* we exist. This is exactly the opposite ethic of the prevailing managerial mindset which crafts its models and metrics to control, control, control. All of Debbie&#039;s managers are fearful because they are so rarely exposed to real executive bravery that an open barn door seems a threat.
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		<content:encoded><![CDATA[<p>Well, I&#8217;ll try again given Steve&#8217;s pushback. Grant, maybe I&#8217;m missing something but Debbie&#8217;s profundity really boils down to some awfully basic stuff. 1) Advertise or increase awareness when the clutter is down&#8211;when others are too chicken or diverted to spend and show. 2) the fake-confidence thing: when all appear to be fearful, there&#8217;s great mileage in being a beacon of optimism since &#8220;confidence&#8221; is precisely what&#8217;s in short supply.</p>
<p>Dunno what you made of my previous comment, but #2 has its challenges because fake confidence, the kind requiring massive piles of cash conveying a feeling of overwhelming force is not really confidence, it&#8217;s the reed thin and fragile courage of the bully. Most companies do not have a natural confidence within their *cultural* DNA that says, come what may, dynamism is life and we WILL handle whatever comes our way cuz that&#8217;s *why* we exist. This is exactly the opposite ethic of the prevailing managerial mindset which crafts its models and metrics to control, control, control. All of Debbie&#8217;s managers are fearful because they are so rarely exposed to real executive bravery that an open barn door seems a threat.</p>
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		<title>By: Grant McCracken</title>
		<link>http://cultureby.com/2009/09/confidence-consumers-and-the-corporation.html/comment-page-1#comment-351</link>
		<dc:creator>Grant McCracken</dc:creator>
		<pubDate>Thu, 17 Sep 2009 08:36:43 +0000</pubDate>
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		<description>Steve, I guess what struck me about Debbie&#039;s thinking was that it opened
things up in an interesting way for me.  I think of the connection between
marketing and brands as a pour of meanings from the first to the second.  It
hadn&#039;t occurred to me that unintentional meanings were being made further up
stream, meanings that proceeded further down stream.  No one wants false
confidence, but the corporation can hardly expect consumer enthusiasm when
it is ruled by fear.  And as Debbie says in the full interview she has never
seen managers more fearful.  Thanks, Grant
</description>
		<content:encoded><![CDATA[<p>Steve, I guess what struck me about Debbie&#8217;s thinking was that it opened<br />
things up in an interesting way for me.  I think of the connection between<br />
marketing and brands as a pour of meanings from the first to the second.  It<br />
hadn&#8217;t occurred to me that unintentional meanings were being made further up<br />
stream, meanings that proceeded further down stream.  No one wants false<br />
confidence, but the corporation can hardly expect consumer enthusiasm when<br />
it is ruled by fear.  And as Debbie says in the full interview she has never<br />
seen managers more fearful.  Thanks, Grant</p>
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		<title>By: Joe Wasserman</title>
		<link>http://cultureby.com/2009/09/confidence-consumers-and-the-corporation.html/comment-page-1#comment-350</link>
		<dc:creator>Joe Wasserman</dc:creator>
		<pubDate>Thu, 17 Sep 2009 03:31:25 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_culture/?p=45#comment-350</guid>
		<description>Taylor: I suppose there isn&#039;t any principal by which it would be impossible. But I think what I was trying to get across is that thinking of a company as just a group of people who share a common interest and culture excludes from analysis some important things, among which are structural constraints/impetuses.
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		<content:encoded><![CDATA[<p>Taylor: I suppose there isn&#8217;t any principal by which it would be impossible. But I think what I was trying to get across is that thinking of a company as just a group of people who share a common interest and culture excludes from analysis some important things, among which are structural constraints/impetuses.</p>
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		<title>By: srp</title>
		<link>http://cultureby.com/2009/09/confidence-consumers-and-the-corporation.html/comment-page-1#comment-349</link>
		<dc:creator>srp</dc:creator>
		<pubDate>Wed, 16 Sep 2009 22:31:52 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_culture/?p=45#comment-349</guid>
		<description>The key issue is exactly what the company and the consumer are supposed to have confidence in.
If a company&#039;s splashy, optimistic marketing convinces some consumers that the economy in general is about to revive they might spend more money but not on the advertiser&#039;s product. In that case there there is a public goods problem for all companies--they all benefit if all expensively signal economic confidence, but the free-rider problem is severe.
On the other hand, it it is confidence specifically in the company or its value proposition that is increased by spending on marketing, then the company that spends is more likely to appropriate the gains. But that only works if a lack of confidence in the company specifically, rather than conditions in general, is what is holding back incremental purchasers.
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		<content:encoded><![CDATA[<p>The key issue is exactly what the company and the consumer are supposed to have confidence in.</p>
<p>If a company&#8217;s splashy, optimistic marketing convinces some consumers that the economy in general is about to revive they might spend more money but not on the advertiser&#8217;s product. In that case there there is a public goods problem for all companies&#8211;they all benefit if all expensively signal economic confidence, but the free-rider problem is severe.</p>
<p>On the other hand, it it is confidence specifically in the company or its value proposition that is increased by spending on marketing, then the company that spends is more likely to appropriate the gains. But that only works if a lack of confidence in the company specifically, rather than conditions in general, is what is holding back incremental purchasers.</p>
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		<title>By: Grant McCracken</title>
		<link>http://cultureby.com/2009/09/confidence-consumers-and-the-corporation.html/comment-page-1#comment-348</link>
		<dc:creator>Grant McCracken</dc:creator>
		<pubDate>Wed, 16 Sep 2009 16:59:36 +0000</pubDate>
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		<description>Dude, wonderful, thanks! Grant
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		<content:encoded><![CDATA[<p>Dude, wonderful, thanks! Grant</p>
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		<title>By: Taylor Davidson</title>
		<link>http://cultureby.com/2009/09/confidence-consumers-and-the-corporation.html/comment-page-1#comment-347</link>
		<dc:creator>Taylor Davidson</dc:creator>
		<pubDate>Wed, 16 Sep 2009 16:30:36 +0000</pubDate>
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		<description>Joe: why can&#039;t a common interest and culture be incredibly significant, even powerful enough to fuel an internal desire to meet internal and external pressures to increase profits?
Grant: Good point, but it all depends on how the spending is directed.  Spending to chase fallen pillars only highlights a lack of thought and inspiration.  True inspiring change can come without conspicuous spending; harder, but perhaps more meaningful.
</description>
		<content:encoded><![CDATA[<p>Joe: why can&#8217;t a common interest and culture be incredibly significant, even powerful enough to fuel an internal desire to meet internal and external pressures to increase profits?</p>
<p>Grant: Good point, but it all depends on how the spending is directed.  Spending to chase fallen pillars only highlights a lack of thought and inspiration.  True inspiring change can come without conspicuous spending; harder, but perhaps more meaningful.</p>
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		<title>By: mark brady</title>
		<link>http://cultureby.com/2009/09/confidence-consumers-and-the-corporation.html/comment-page-1#comment-346</link>
		<dc:creator>mark brady</dc:creator>
		<pubDate>Wed, 16 Sep 2009 15:56:47 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_culture/?p=45#comment-346</guid>
		<description>I like Peter&#039;s example of market psychology as a practical example of the frailty of a brand&#039;s vibrancy and it&#039;s ubiquitous effect. Wow, that sounded tedious, but too late to change it now.
Grant, it&#039;s easy to slough off what you describe as mere leading by example or, as the recovery crowd calls it: &quot;Fake it till you make it&quot; meaning you may not have all the confidence you need but act as if you do and the placebo can work.
But can I offer another take/tangent? So many companies are structured and psychologically denominated (?) in that they can only muster the &quot;courage&quot; and &quot;confidence&quot; they need when there&#039;s a tidy pile of cash available as their metaphorical armour and adrenaline. I use the scare quotes because that&#039;s assisted bravery or gumption not the real thing. I maintained several years ago to Tom Guariello that GM was doomed because they had too many options, uncategorized and unprioritized, too many excuses that their then reasonably still-tall pile of cash afforded them. They had no reason to risk anything by confidently declaring, as Daimler did recetly that they were swearing off fossil fuels in the next 15 years. A bold and confident statement borne, likely, of their sometimes annoying faith in calipers and white coats. But GM? Their courage and comfort were elusive and increasingly about the numbers not the body panels and exhaust note love, as we came to see this last year, and their soul--true worth and purpose--would only be revealed, or not, when they ran out of that money as buffer to real decision-making. Confidence is really devil-may-care wrapped in expertise or resourcefulness and those are things that Wharton and HBS do not yet teach as far as I nknow.
I guess it&#039;s kinda like Nietzsche&#039;s abyss except object in the windscreen are terrifyingly closer than they appear. But you cannot flinch.
</description>
		<content:encoded><![CDATA[<p>I like Peter&#8217;s example of market psychology as a practical example of the frailty of a brand&#8217;s vibrancy and it&#8217;s ubiquitous effect. Wow, that sounded tedious, but too late to change it now.<br />
Grant, it&#8217;s easy to slough off what you describe as mere leading by example or, as the recovery crowd calls it: &#8220;Fake it till you make it&#8221; meaning you may not have all the confidence you need but act as if you do and the placebo can work.</p>
<p>But can I offer another take/tangent? So many companies are structured and psychologically denominated (?) in that they can only muster the &#8220;courage&#8221; and &#8220;confidence&#8221; they need when there&#8217;s a tidy pile of cash available as their metaphorical armour and adrenaline. I use the scare quotes because that&#8217;s assisted bravery or gumption not the real thing. I maintained several years ago to Tom Guariello that GM was doomed because they had too many options, uncategorized and unprioritized, too many excuses that their then reasonably still-tall pile of cash afforded them. They had no reason to risk anything by confidently declaring, as Daimler did recetly that they were swearing off fossil fuels in the next 15 years. A bold and confident statement borne, likely, of their sometimes annoying faith in calipers and white coats. But GM? Their courage and comfort were elusive and increasingly about the numbers not the body panels and exhaust note love, as we came to see this last year, and their soul&#8211;true worth and purpose&#8211;would only be revealed, or not, when they ran out of that money as buffer to real decision-making. Confidence is really devil-may-care wrapped in expertise or resourcefulness and those are things that Wharton and HBS do not yet teach as far as I nknow.</p>
<p>I guess it&#8217;s kinda like Nietzsche&#8217;s abyss except object in the windscreen are terrifyingly closer than they appear. But you cannot flinch.</p>
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		<title>By: Joe Wasserman</title>
		<link>http://cultureby.com/2009/09/confidence-consumers-and-the-corporation.html/comment-page-1#comment-345</link>
		<dc:creator>Joe Wasserman</dc:creator>
		<pubDate>Wed, 16 Sep 2009 14:57:08 +0000</pubDate>
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		<description>That&#039;s very neat—a company performing a successful brand gets consumers to buy into this perceived success as something they&#039;d like to index with their consumption, which in turn makes the brand successful.
Taylor: I think especially publicly traded corporations have to be significantly more than just a collective of people who share a common interest and culture, because of the enormous structural pressure for continuously increasing profits... Ira Bashkow really needs to get his Prickly Paradigm Press monograph on the subject published!
</description>
		<content:encoded><![CDATA[<p>That&#8217;s very neat—a company performing a successful brand gets consumers to buy into this perceived success as something they&#8217;d like to index with their consumption, which in turn makes the brand successful.</p>
<p>Taylor: I think especially publicly traded corporations have to be significantly more than just a collective of people who share a common interest and culture, because of the enormous structural pressure for continuously increasing profits&#8230; Ira Bashkow really needs to get his Prickly Paradigm Press monograph on the subject published!</p>
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		<title>By: Tom Guarriello</title>
		<link>http://cultureby.com/2009/09/confidence-consumers-and-the-corporation.html/comment-page-1#comment-344</link>
		<dc:creator>Tom Guarriello</dc:creator>
		<pubDate>Wed, 16 Sep 2009 14:30:27 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_culture/?p=45#comment-344</guid>
		<description>Wasn&#039;t this the theme of the Wizard of Oz? Not to mention Vaihinger&#039;s philosophy of the &quot;as if&quot;? Oh, and AA&#039;s mantra: &quot;fake it &#039;til you make it&quot;? An odd trifecta! Anyway, acting the way we want to become and then becoming what we&#039;ve acted is pivotal to change and success.
And, I want to cast still another vote for cover #1!
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		<content:encoded><![CDATA[<p>Wasn&#8217;t this the theme of the Wizard of Oz? Not to mention Vaihinger&#8217;s philosophy of the &#8220;as if&#8221;? Oh, and AA&#8217;s mantra: &#8220;fake it &#8217;til you make it&#8221;? An odd trifecta! Anyway, acting the way we want to become and then becoming what we&#8217;ve acted is pivotal to change and success.</p>
<p>And, I want to cast still another vote for cover #1!</p>
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