Feb
04

Recycling: adding value by adding meaning

By Grant McCracken

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As a comment to yesterday’s post, Jon Foulkes said,

So an extension to this idea: where the bag isn’t just handed down, but can tell you what it’s been up to. Could make second-hand stuff much more desirable than new.

Brilliant.

Most things that are used are seen to be diminished by use. Depreciation is not just an economic concept. It’s a cultural fact. Once something has been owned by someone it is soiled, profaned, yuuky, somehow. We continue to have the idea that things come from the factory in a state of grace. Ready for ownership. Ready for us. Any ownership diminishes them.

But what if these products were blank, storyless, tedious. What if objects straight from the factory seemed somehow orphaned, smaller and less interesting for the fact of their pristine condition.  If we care about recycling, we want objects to be better at absorbing and recording and reporting their histories. Of course, some objects will be incapable of telling stories: bottles and newspapers for instance. But clothing, furniture, technology, these could be storyful. And they could spared the landfill for one or more cycles of ownership by the stories they bring us.  

There are three problems here. One is technical: how to make the object capable of recording and then retelling its story. One is cultural or rhetorical: how to choose and craft the best stories, the narrative that creates the most value. And the last is economic: how to figure out how to think about what kind of value this is, and how it can be measured, distributed, captured and stored in the marketplace. Oh, we do have our work cut out for us. 

References

Shannon South offers to turn "your Dad’s jacket" into a purse at her reMade USA website here.

Categories : Uncategorized

17 Comments

1

Great point. I agree that economic value will come from the narrative. Of course, I think its safe to say that the value add would only happen in the case of certain types of products. Through a process of inculturation, we all become aware(subconsciously) of what products can be enhanced in value through a narrative/story. As a marketer, I’m most interested in identifying those products.

2

This reminds me of a scene from David Mamet’s “State and Main”. The hinge on a character’s glasses breaks (Phillip Seymour Hoffman). Another character (Rebecca Pidgeon), using her small-town ingenuity, fixes the hinge with a bit of fishing line and a cigarette lighter. “Look at that, good as new,” he says.

She replies, “Better than new because now it has a story.”

3

[...] Recycling: adding value by adding meaning (cultureby.com) [...]

4

This connects with the Trobriand Islanders practice of Kula, items are exchanged around the islands and become more and more prestigious the more people who have owned them and via connection with great narratives.

Jutta Malmic has written an amazing book on it, much more accurate than the earlier anthropological efforts (I know this because I’ve been there and discussed books with the islanders).

5

sorry correx… jutta malnic

6

Spot on, Grant. I’ve posted this reading to my current course on “the simple life” in America. And here’s a lagniappe for you in return: my own story about a recycled object. http://nicewhitelady.blogspot.com/2009/05/marybeth-jacket-true-story.html

7

This is a real issue for industrial designers, frankly. IN order for things to be imbued with stories over their lifetime, they almost have to be designed to become better with use. While it seems like this could be a limited number of objects, but it probably extends much further than most people realize.

The easy part is creating great things that last a long time and are handed down from one person to the next. I remember my mom had a Kitchen-Aid mixer that was her grandma’s and she had it until it died. That thing lasted like 50 years. I was in college before it finally croaked.

The harder thing is to make things that get so much better over time you never never want to hand them over to anybody. Not even the ones you love. A great pair of Jeans. Your favorite T-shirt. I think someone on this blog in the comments talked about a briefcase that just got better with time. That’s a personal narrative to be reckoned with.

8

Have ya’all heard the story of the Ebay “rad to the power of sick” BMX? Awesome case for the value of narrative in used goods dealing: http://www.youtube.com/watch?v=Cd6-n7MhVg8&feature=player_embedded

But of course this is fabricated narrative, and once consumers catch on to such fabrication, it eventually loses value. So how to keep it real? I sense the only stories of real value those told from one person to another.

9

Great post touching on a lot of subjects, Grant. My graduate design thesis was based on the similar idea of a dynamic object – although focused on preventing habituation rather than solely communicating narrative, but both seem to aim at creating value and extending the life of the object.

PROBLEM 1: The Sterling all-sensing spime object route seems very appealing, but there is the possibility that knowing too much of the story might be counter-productive. We tend to stop thinking about explained events, while unexplained ones stick with us (Daniel Gilbert, ‘Stumbling on Happiness’, 188-191)

I think it will be a slow cultural change to stop believing in the myth of the pristine object. This is also a change most industry has little interest in being a part of – if the new is no longer fetishized and objects are designed to get ‘better’ with use and age, how will they be able to convince you to buy the latest widget? As you mention in ‘Culture and Consumption’, patina carries little value in most of today’s society, but I would like to think that is slowly changing. This low-tech, wabi-sabi, story-through-material option is more vague but potentially very powerful.

Too funny, I just googled ‘recycled leather handbags’ to use reMade’s products as an example before I saw you had used it as a reference.

PROBLEM 2: The Significant Objects team answered this one for you today! It’s still early with a small and skewed sample size, but they started crunching the data on type of story and the effect on number of bidders and final value. Empirical stories! http://significantobjects.com/2010/02/04/which-exposition-strategy-adds-the-most-value/#more-4584

PROBLEM 3: I think Significant Objects is taking this one on, too. It’s logical that unique objects with unique narratives would have unique values, so it seems to me that the auction format is the most efficient method to determine value.

My apologies for the lengthy comment.

10

Great reflection, Grant,

It inspired me to remember initiatives to capture and share such stories around objects (dollar bills and books, in particular). And it also made me think about a huge opportunity in arts and culture to attach a narrative to an object — the theater seat or the theater ticket to that seat.

Take a look:
http://tinyurl.com/yjn9pry

Andrew

12

one time I’ve interviewed one young men here in Brazil for a shoes research about the meanings of his favorites ones. One of them, he had bought in a garage sale in San Diego, when he was living there for 6 months (middle and upper class brazilians normally travel to US-California or Australia to work in bars, construction, baby sitters, etc for short period of times). I asked him why he had bought this used shoes for 1 dolar in a garage sale, and he said that the other owner probably have made a very good use on the shoe. Why? because it was tainted with an old paint in one corner, and was very used, even with holes. In his idea, this meant that the other owner have experienced very good time with it, and probably he also will have good experiences while using it.

13

perhaps, like CSI, we should become capable of reading stories from objects that have been used.. then we’d need technologies (in the broadest sense of the word) for reading instead of encoding.

14

In psychotherapy, the emerging narrative gives shape to emerging meaning. In organizations, the meaning making narrative shapes vision.

But objects present a big hurdle. Most of us generate personal narratives about the people who are most significant to us; and then we “miss” who they genuinely are because we have cast our narratives upon them.

We do the same thing with material objects in our world: those “must haves” that ultimately disappoint because our own projected narrative doesn’t come close to what the object delivers (dare I call this the object’s “self”?)

Unfortunately, the objects don’t have a voice: and our stories about them must be curated: like Andrew Taylor’s suggestion about theatre seats above— and that curation itself is not the object’s narrative, but the narrative of the object’s user.

15

Isn’t there something missing here, the difference between good stories and bad ones? Or, alternatively, between stories with great personal experience and classic stories with wide appeal?

Who wouldn’t want to find out the stories that William Burroughs’ jeans could tell? Who would give a damn about those worn by the other drunks at the bar?

16

Just a few observations about increased product value for “used” products and products’ narratives. Two categories of products come to mind as growing in value because of the narratives associated with them – though (sorry Grant) the products themselves don’t communicate the stories directly.

Very highly prized “classic” automobiles are the ones that are not simply old, rare, and in pristine condition. The ones that have a story are valued above all. If: retrieved from rural barn, won a race, owned by a famous person, or “acted” in a film, the assigned value skyrockets. While the car itself doesn’t tell the story, “documentation” is essential to proving the narrative and the value.

Musical instruments are the other category where the narrative of the instrument makes an enormous difference. Who played it, its use in memorable performances and the like assure substantial value. Again, it’s not merely the age or rarity of the item.

Finally, I don’t think that the products need to have been designed or produced so as to achieve better performance over time. From my two examples, I’m taking away the notions that there is a high aesthetic quality and absolute performance quality that characterized these products when they were first sold. You could actually argue, correctly, that contemporary products have better absolute performance qualities than the highly valued “classics.” As for how classics are viewed aesthetically now, versus then, is probably best left to the eye of the beholder.

17

Recycling is mandatory for our Earth’s survival, for the survival of our animals, for the survival of our humanity. It is not about being trendy. It is not about being cool. It is about recycling, and loving the environment we live in, sharing it, and being good to one another.

- Maurizio Maranghi -

Reduce, Reuse, Recycle

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