Tag Archives: autonomy

Bud Caddell

Whenever I have the chance to talk to Bud Caddell, I take it. This’s because while I know the future is badly distributed (in Gibson’s famous phrase), I fervently believe it must be somewhere in the near vicinity of Bud Caddell.

In this 10 minutes of interview, Bud talks about the following things

00: 37:00 mark (~) that with his new company Nobl Collective, he is learning how to configure the culture inside a company to articulate it with the culture outside the company.

00:58:00 the digital disruption changes these things in succession

  1. culture
  2. how brands communicate
  3. how products are made
  4. the teams within the organization

1:39 On joining the world of advertising and why he left.

3:43 the thing about that very famous Oreo campaign (that it took 6 different agencies, and a lot of money). This was not the “safe to fail” experiments the world now holds dear.

4:20 companies are having to learn to both optimize and futurecast, and that these are opposing challenges.

6:00 there is a tension in the corporation between pushing the innovation team too far away or holding it too close. (Amazon is the case in point.)

6:43 Nobl believes that companies take human choice away from teams. The point of Nobl is to restore that choice.

10:20 Bud is concerned that, all the noise to the contrary, we are actually moving away from small startup entrepreneurialism. Bigness is not dying, it’s once more on the rise.

11:56 Bud is concerned that with this culture inside, the culture outside (i.e., American culture) could narrow and something like a 50s monoculture

11:18 organizations are inclined to treat employees like errant children or robots. The point of the exercise find their strength, not assume their weaknesses. Give them autonomy. (Because they can’t navigate the future, they can’t create value, without that autonomy. My words, more than Bud’s. Sorry!)

??:?? Nobl aims to construct core teams with 4 properties

  1. customer obsessed (prepared to “leave the building” to find out more
  2. closely aligned with one another
  3. autonomous, free to discover an idea and test it
  4. organized by simple rules

Thanks to Bud for the chance to chat.

I am hoping to do more of these interviews. My assumption is that we are all works in progress working on a work in progress in a work in progress, and that to listen to one another as we configure works1, works2 and work3 is interesting.

One last note on method. This interview might stand as a grievous example of “leading the witness.” I was shocked when listening to it again to hear that my questions were more about me and less about Bud. Yes, you have to start somewhere. And yes, inevitably you are going to speak from what you know. But the very point of ethnography and the thing it does so well is to discover things you don’t think and hadn’t ever thought to think. It’s always a chance, more vividly, to get out of our heads into that of the respondent. Or to put this another way, I was insufficiently curious in this interview.

 

 

Automated anthropologist (some thoughts)

Roughly a week has passed since my experiment in San Francisco and some thoughts are in order.

For those who are new to the enterprise: On July 16, I installed myself in SF and invited people to send me instructions via Twitter.  I promised to do pretty much anything people asked me to do.  

It was a disaster.  And not in an interesting way.  But in a “how could he get this so wrong” way.  

My plan was to be truly automated, to do in real time whatever I was instructed to do.  If someone said, “turn right” that was what I wanted to do, assuming that it did not put me in the path of an oncoming trolley.  If someone said, “burst into tears and wait for someone to come to your aid” I intended to do that too.  (More on motives and objectives in a moment.)

I failed at the automated thing.  The fact of the matter is I’m a nervous nelly.  So I cheated. I took assignments sent me by email with me into the day.  And then I asked my assistant Maria to decide which of the tweets received we would act on.  (Maria Elmqvist is just graduating from the Academy of Art University.  I had written to Cameron Maddux there to see if he knew of a student who could help out.  Maria volunteered).  This too destroyed the randomizing quality of the undertaking.  (Again, more on the point in a moment.)

In the press of the moment, old habits prevailed.  I have done a lot of ethnographic interviews in the street.  And before I knew it, I was interviewing people.  This created some interesting moments as when it become clear that a would-be respondent had just told me indirectly ‘to fuck you and leave me alone.’  Then the media found us, and that lead us to Jonathan Bloom, a really interesting guy who works for ABC7 in San Francisco.  We started chatting and it turns out that Bloom is helping reinvent the world of TV journalism and I wanted to find out more about that.  Then he started driving us from place to place.  And by this time, my head was spinning and I was thinking, “So why did I decide to do this, again?”

So why did I decide to do this?

First, Automatic anthropologist was a culturematic and every culturematic is a hack of culture.  It creates an event designed to engage, provoke, reveal culture.  

In this case, turning yourself over to the direction of other people might be expected to raise questions about agency and autonomy.FN1  Specifically, “Who’s in charge?”  And “How can someone surrender control of the self to other parties?” 

The Automated anthropologist was designed in haste.  Suddenly, I had a free day in SF and I thought, “now what?”  I am just finishing a project for the Ford Foundation in which the question of individualism surfaces almost constantly.  So I was thinking about autonomy and what it is to be a free standing individual.

As Americans we are deeply devoted to the idea that we are in charge.  We make choices. We craft lives.  We are self inventing.  The idea of voluntarily giving up this agency and autonomy strikes us as odd. (And to the media, it turns out, irresistible.) Outside of S&M dungeons and other romantic encounters, giving up control is actually unamerican.  We define ourselves by the idea that we are self defining.  

The fact of the matter is we are only partly choosing, in charge and self inventing.  We are deeply constrained and defined by social rules, cultural meanings, political forces and economic realities. I don’t make too much of this.  I am not one of those social scientists who think that because we are sometimes determined by forces outside ourselves, we are wholly defined by them.  Choice makes an extraordinary role in American life. But there are moments, ghoulish, quite scary moments, when we glimpse the limits of our autonomy and I wonder if the automated anthropologist could become one of these.

More simply, I think some people heard about the automatic anthropologist and thought, “Great.  A monkey on a string!”  It was as if they had wandered by and discovered that someone had left the door to selfhood wide open, with the keys still in the ignition!  And they had an “evil genius” moment.  

“Ah ha!  My agency will inhabit his agency.  I will make him do things that embarrass him.  I will force him to hold himself up to ridicule.  Finally, my chance to play the puppet master!” Americans are deeply opportunistic (I mean this in the technical sense) and this looked like one hell of an opportunity.    

A higher objective of the undertaking was magic.  Culturematics at their best have a way of “reenchanting the world,” to use Max Weber’s phrase. In place of the rational, the routine and the routinized, they are designed as a way to make something wonderful happen. This is what I’d been hoping for.

Perhaps the most compelling objective of the exercise was novelty, creativity, innovation, to pile up the words we use so often these days.  One of the paths to innovation is randomness.  And we see a passion for this these days in our passion for improv and experiment.  And the Automated Anthropologist looked like a way to use randomness to march me out of the world I knew into a world I didn’t.  We are self defining.  We are captives of our own little gravitational fields.  

These fields are the proverbial “boxes” we are always claiming to be trying to get out of, but it’s hard.  Many of our choices have hardened into habits.  It is very hard to escape ourselves and I thought that automation and the real time feel of advice from others might walk me straight out of the world I construct for myself into something new.  (We talk grandly and often about empathy, but this is, in my opinion, merely a matter of letting difference into consciousness on a day pass with an armed guard.  The chance of assumption-rocking transformation is remote.)  

The learning, then, is clear.  If you are going to do an event like this, you have to be scrupulous and disciplined.  You have to stick to the plan.  And you have to follow it wherever it takes you.  No cheating.  And that means you can’t do any of your own documentation. Leave that to someone else.  Your job is to be completely automated…by others…all the time.  

The learning may also be “don’t sent a nervous nelly on a mission like this.”  Or maybe that’s just a note of personal criticism.  

A note of thanks.

Sometime in the 1990s, while living in the Danforth neighborhood in Toronto, on Saturday mornings, I would wander up the record store near the Danforth subway station and fell into conversation with Dave Dyment there who introduced me to the art of the Fluxus movement and Yves Klein (see Leap, pictured).  I would not have undertaken the Automated Anthropologist without this instruction.  

Footnote

FN1. Cliche alert. I blanche a little when I write this. How many exhibit catalogues have told us that the artist is “dealing with the whole question of agency.”  (Plug “whole question of agency” into Google to see what I mean.)  This has become a kind of boilerplate, the thing curators says about art without saying anything more about the topic, thus betraying reflexive behavior at the moment they wish to be critical.  With some powerful exceptions of course.  

References

For the Storify summary of the event, have a look here.  

For the book from which the project stems, have a look here.